US Merino Crew Neck

Shipping Policy

We are offering free shipping within the USA. Outside the USA, depending on your country, you will be responsible for paying for customs, duties, taxes, or other applicable fees before you can receive your package.

These policies are set locally, so please check with the relevant sources where you live for the most accurate information. If the customs/duties are not paid and the shipment is returned to us, you will be refunded, minus the shipping cost.

Returns & Exchanges

Our return and exchange policy lasts 30 days. To make gifting easier, any orders placed in November and December can be returned or exchanged through the end of January.

To be eligible for a return, your item must be undamaged and in the same condition that you received it. Returns aren't accepted after taking a Sweater Challenge such as the 7 Day Challenge or 5 Adventure Challenge.

One of the most important factors that affects the way wool feels is the fiber fineness. Thinner diameter fiber is softer. While a human hair has a average diameter of 75 microns (µm), the merino we use in our sweaters is ultra-fine at 17.5µm.

Wools that are generally considered "soft" have a fineness <20µm. Although, at the end of the day, you know best, so try new materials at different levels of fineness and decide what you like wearing most. If you find a wool sweater you love but find slightly itchy, note that fine wools, like merino get softer with washing.

Wicking is an important benefit of wool, because in order to regulate body temperature, humans can sweat several liters a day. All this sweat can get pretty smelly right? In fact, sweat only becomes odor if it isn't wicked away. Wool has a number of unique moisture management properties that allow it to resist body odor making it ideal for #repeat wear and simplifying your life.

1) Saturation regain: wool can absorb and retain up to 35% of its own weight in moisture and still feel dry to the touch, which reduces sweat buildup and discourages bacterial growth.

2) Isolation of bacteria: after sweat is absorbed from the skin's surface it travels outwards where it evaporates. In the process, wool actively binds and isolates bacteria within it's fiber. The isolation of bacteria reduces odor to the point where unwashed wool has 66% less odor intensity than plastic-based fibers and 28% less than cotton fabrics (Woolmark).

Fun fact: bacteria thrive in humid environments, where sweat is trapped instead of being wicked away. For example, while a 1x1cm area on a human forearm contains around 100 bacteria, an identical square in the armpit contains on average 10 million bacteria (Popular Science).

Merino wool is a high-quality fiber obtained from the fleece of Merino sheep. The process of obtaining this fiber is known as shearing, which involves the careful and precise cutting of the wool fibers from the sheep's body using specialized trimmers.

Shearing frequency can be influenced by various environmental factors. Merino sheep have been domesticated for several decades, resulting in their loss of the ability to naturally shed their wool fleeces. Hence, these sheep now rely on humans to perform shearing to prevent their coats from becoming excessively heavy and hot.

Before the shearing process, the sheep are usually groomed and cleaned to obtain a clean cut of the wool fibers. Skilled workers known as shearers, who are trained to remove the wool without causing harm to the animal, perform this task. In larger operations, mechanical shears may be utilized, however, manual shearing is more common. After harvesting, the wool undergoes cleaning and processing to remove dirt, debris, and contaminants. The resulting fiber is sorted and graded based on fiber diameter, length, and color.

Our merino wool sweaters feature a long staple length and fine diameter, making them resistant to pilling and incredibly soft to the touch, similar to cashmere.

Our sweaters are made in Brooklyn, New York by Tailored Industry. We work with them to create our sweaters through a new manufacturing process called WHOLEGARMENT® 3D-knitting.

We chose Tailored Industry vs. other WHOLEGARMENT® manufacturers in part because of their brand vision. They want to become a platform for on-demand knitwear. We're hoping we can grow together, create all kinds of custom sizes, and eventually remove the need for inventory completely.

The 7 Day Challenge is a way to test owning less and better. See how it feels to #repeat and get more from a go-to sweater. Wear an OC sweater every day for 7 days straight.

Order a sweater and we'll tell you.